Your privacy is important to us. Araca Merch Australia Pty Ltd ('Araca', 'we', 'us', or 'our') provide this notice explaining our information practices and the choices you can make about the collection and use of information while you are shopping in our online shops, including via mobile sites (collectively, the “Services”). For certain offerings of our Services, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.
When you register for an account or engage with our Services, you provide personal information (e.g., name, address, e-mail, phone number, credit card information), and information about your interests in our products and services.
You may also provide us with information when interacting with our Services through or linking to third party social media sites, plug-ins, or applications. The information we collect may be combined with information from outside records.
You may update or correct your profile information through our Account Settings page or by sending us an email to email@example.com
If you want to unsubscribe or receive fewer promotional e-mails, click the Update Your Preferences link included in our marketing emails, or simply follow the unsubscribe instructions in our marketing e-mails.
To reject certain cookies, choose the option in your browser settings to receive a notice before a cookie is stored on your device.
Your devices provide certain opt-out choices that you can control. Consult your device settings for more information.
Use of Information
The information collected is used to fulfill your requests, track and ship orders, communicate with you, protect, maintain, improve, and provide our products and services, and to operate our business. This includes displaying personalized content and advertising to provide you with the products and messages we think you will find most interesting. We and our affiliates and business partners may also use this information to inform you of other products or services that may interest you.
Disclosure of Information
We may share your information:
- Where we have your consent
- With third party service providers and other companies that work on our behalf or with our affiliates.
- With business partners, such as those who sponsor a sweepstakes, contest or promotion.
- In the event of a corporate transaction.
- When required by law.
We take appropriate security measures designed to safeguard the information we collect. We do not sell products for purchase by children. We sell products for purchase by adults. We operate internationally, but our computer systems are based in the U.S., so your information will be processed in the U.S. that may have different data laws than your country.
Araca Merch Australia Pty Ltd
22-24 Cook Road
Marrickville NSW 2010
INFORMATION WE COLLECT
We collect information about you in a few different ways, including when you provide it to us directly through the Services and from your interaction with our Services. Certain third parties may also collect information about you, either directly or from your interaction with our Services.
Information You Provide to Us
We collect information that you voluntarily give to us. When you create an account to browse and purchase products in the shop, you provide us information like your name, address, email address, telephone number, and credit card and billing information. We may also collect content you choose to post to our Services, like comments, product reviews and ratings, and videos and photos. For example, you may upload a photo to the shop in order to customize merchandise you would like to purchase. We also collect information that you voluntarily give to us about other people. For example, you might submit a person's name and email address to share content or product recommendations through our “tell-a-friend” feature; or if you order a gift and want it sent directly to the recipient, you might submit the recipient's name, address, and telephone number. By submitting information to us about other people, you confirm that you have obtained permission from each of those people to share their information.
Information We Collect from Your Interaction with the Service.
We also collect certain information when you use our Services such as the type of browser you are using (e.g., Chrome, Firefox, Internet Explorer, Safari) and the version of your browser, the type of operating system you are using (e.g., Windows, Mac OS, iOS, Android), the domain name of your Internet service provider or mobile carrier, IP address, mobile device IP address (e.g., MAC address), unique device identifier, your precise location information, and certain usage information.
Information Provided or Collected Through Social Media.
You can also engage with our Services through third party social media plug-ins and applications, such as those offered by Facebook, Twitter, Pinterest and others. You may also choose to link your account with us to third party social media sites, for example, through Facebook Connect. When you link your account or engage with such plug-ins or applications, you may allow us to have ongoing access to certain information from your social media account (e.g., name, e-mail address, profile photo, gender, birthday, location, your list of friends and their contact information, people you follow and/or who follow you, the posts or the 'likes' you make).
Information From Other Sources
Cookies and Other Technical Information
Our Services use “cookies” and other similar technology such as “Web beacons.” Cookies are text files containing small amounts of information which are downloaded to your device when you visit a site. Cookies are then sent back to the originating site on each subsequent visit, or to another site that recognizes that cookie. Cookies do a lot of different jobs, like remembering your preferences, and generally improve the user experience. You can find more information about cookies at All About Cookies. Web beacons are electronic images that often work in conjunction with cookies.
- To identify you when you return to one of our shops or sign-in to your account. This allows us to provide you with product recommendations and display personalized content. For example, if we notice that you are a fan of action and adventure movies, you will be less likely to see products related to comedies on future visits. And if you purchase a phone case from us or browse pages of phone cases in one of our shops, you will be more likely to see phone cases in the emails you receive from us and on our web sites when you return.
- To keep track of items stored in your shopping cart.
- To keep track of your specified preferences.
- To track your orders and process your transactions.
- To deliver content, including advertisements, relevant to your interests. Our interest-based ads are subject to your preferences as further described here. To conduct research and diagnostics to improve our content, products and Services. Google Analytics is one provider we use for site analytics. You can find out more about Google Analytics cookies here.
- To share information you choose on social media platforms by using social media sharing buttons or “like” buttons, or linking your social media account.
- To prevent fraudulent activity.
- To improve security.
Cookies allow you to take advantage of some of our shop’s essential features. For instance, if you block or otherwise reject some of our cookies, you will not be able to add items to your shopping cart. For information on how to opt-out of certain cookies, please review the section below entitled Your Choices: Cookies.
HOW WE USE THE INFORMATION
We use information we, or our third party service providers, collect about you for a few different purposes, either as described in this policy or as we otherwise disclose to you when you interact with our Services. For example, we may use your information as follows:
Providing Products and Services.
We use the information we collect about you to:
- provide you with our products, programs, and services;
- process your transactions, track and ship orders;
- administer surveys, sweepstakes or contests;
- respond to your inquiries about our offerings;
- provide, personalize, and improve our offerings and Services; and
- offer you other products, programs or services from us and our affiliates, business partners, and selected third parties that we believe may be of interest to you.
- Communicating with You.
We use the information we collect about you to communicate with you, including via email, phone, sms text message or push notifications, as you decide, for reasons such as:
- to confirm purchases you have made through our Services;
- to confirm that your purchases have shipped;
- to invite you to review purchases made via the Services;
- to notify you of items left in your shopping cart;
- to notify you when you have won a contest or sweepstakes;
- to notify you when we make changes to our user agreements;
- to fulfill a request by you for an online newsletter;
- to provide you with product recommendations;
- to provide you with access to personalized information based on your location;
- to contact you about your account with us; and
- to offer you other products, programs or services from us and our affiliates, business partners, and selected third parties that we believe may be of interest to you.
- We use the information that you provide about others to enable us to send them invitations, gifts, cards, or other content on your behalf or through our Services. From time to time, we also may use this information to offer products, programs, or services to them.
Improving and Personalizing the Service.
We use aggregate information about you and non-personal information that we collect to improve the design, functionality and content of our Services, and to enable us to personalize your experience with our Services and offerings. We use this information to (i) provide, maintain, personalize, protect, improve, and develop our products, programs, and services and to operate our business, (ii) to analyze usage and performance of our Services, and (iii) for us and our affiliates, business partners, and selected third parties to offer you products, programs, or services.
INFORMATION SHARING AND DISCLOSURE
Legal and Law Enforcement Purposes
We may transfer information about you in the event of or negotiation of a business transaction, such as if we are acquired by, sold to, or merged with another company, or in connection with financing, bankruptcy, or dissolution proceedings.
Our agents and contractors, such as our shipping partners, order management system and fraud prevention providers, may have access to personal information to help carry out the services they are performing for us, such as shipping orders, processing orders, hosting product reviews, and preventing fraud.
Product Licensors and Other Third Parties
We may disclose aggregate information and non-personal information about you to certain of our product Licensors and business partners to improve our Services, and we may disclose personal information about you to certain product Licensors to communicate with you about their own products and services if you choose to receive such communications.
Technology Providers and Ad Servers
Some of our Sites contain links to other sites whose information practices may be different from ours. Visitors should consult the other sites’ privacy policies before submitting any information, as we have no control over information that is submitted to, or collected by, these third parties.
Sponsors and Co-Promotions
We sometimes may offer contests, sweepstakes, promotions, games, applications or social network integrations that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personal information that you voluntarily submit to participate in the activity. We have no control over these third parties' use of this information.
There are a number of ways you can learn about, control and make changes to how we and third parties collect, use and share your information.
You may update or correct your profile information through our Account Settings page or by sending us an email to firstname.lastname@example.org
We provide you with an opportunity to express your preferences with respect to receiving certain marketing communications from us or from unaffiliated third parties. If you ever decide in the future that you would like to update these preferences, you can visit our Marketing Preference page where you may choose how often you would like to receive certain communications from us or where you may choose to unsubscribe from receiving certain communications from us. Additionally, you may follow the “unsubscribe” instructions provided in any marketing email you receive from us. You may also send us an email at email@example.com with your request, and we will edit your preferences accordingly. Please note, if you unsubscribe or opt out of communications, we may still send you non-promotional e-mails, such as e-mails about your account, order and shipping confirmations, notifications that you left something in your shopping cart, or in regard to our ongoing business relations.
Devices and device system software provide certain opt-out choices that you can control. For example, Apple iOS and Google Play Services provide an opt-out choice that you can use to control in-app advertisements, and mobile device operating systems provide opt-out choices for push notifications or alerts and collection of location information. If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or app settings, depending on the type of device. Please consult your device settings for more information or to opt out using these mechanisms.
Your security is important to us and we have put in place appropriate technical and organizational procedures designed to safeguard the information we collect through the Services. Unfortunately, no security system can be guaranteed to be 100% secure, so we cannot guarantee the security of the information you provide to us. To help protect your information, you should not share your account information or password, reuse your password on other websites, or use a password you have used on other websites. For more information on password protection practices click here. If you share your account information or password with others or allow others to access your account, you will be responsible for their actions. While you are responsible for maintaining the confidentiality and security of your account information, if you become aware of a security issue affecting our Services or any authorized use of your account, please let us know immediately by contacting us at firstname.lastname@example.org.
General Audience Service
We do not sell products for purchase by children. We sell products for purchase by adults. Therefore, we do not knowingly collect personal information from children under the age of 13.
Changes to this Policy
How to Contact Us
Araca Merch Australia Pty Ltd E-commerce Dept
22-24 Cook Road
Marrickville NSW 2204